Paul Zucker, FAICP of Zucker Systems, Inc. just sent out an excellent “Management Doctor” message (excerpt below):
Dear Management Doctor,
I attended your 2-day seminar for Planning Directors a couple of years ago and found it to be quite informative. Some of the staff I now directly or indirectly supervise are not planners but are trained building inspectors or maintenance staff. I imagine that many Community Development Directors find themselves now having supervisory responsibilities over … engineers, inspectors, operations/maintenance, information technologies or administrative support to name a few.
Their respective skill-sets can be widely varying and can pose interesting supervisory challenges, particularly if the Director is not an expert in “their field.” I believe there would be a significant amount of interest in future sessions on specifically supervising or directing non-planner municipal staffs.
- “Non-Planner Challenged”
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About Zucker Systems, Inc.
“Zucker Systems takes its lead from the Japanese word ‘kaizen‘ (‘a constant search for a better way’). We continually search for a more effective and efficient way to do things. These better ways produce greater service to our clients, as well as helping to create better communities. … We see ourselves as agents of change.
“To our knowledge, Zucker Systems is the only consulting firm in the United States that specializes in the analysis of planning, building and community development functions and related departments. Organization, management and process consultation is primarily completed for city and county government and non-profit clients.”
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Dear Non-Planner Challenged,
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